**UPDATE** OLYMPUS RELEASE DSS PLAYER PLUS v7.5.2 OSX 10.11 COMPATIBLE – CLICK HERE
A number of our customers have reported issues with their Olympus DSS Player Plus v7 for Mac transcription software since upgrading to the latest Mac operating OS X 10.11 named El Capitan released to the world on 30th September, 2015.
The upgrading leaves the USB foot pedal un-useble and therefore transcription a tad tricky, although you can still use the hot keys for audio playback.
Some of the more switched on of you out there have tried to un-install then re-install the software, bad move as it seems the installer is also non compatible with OS X 10.11 so leaves you with nothing.
Olympus are fully aware of the issue and are working, franticly one would hope, on a patch/software update coming very very soon. Many an angry transcriptionist out there not being able to work.
Our sister blog in Australia first spotted the issue, to keep up-to-date with any information, comments or software updates from Olympus keep checking this blog post -> dictat.es/oops
On past experience Olympus have been slow to officially announce Mac OS X version compatibility. Officially compatibility for OS X 10.10 Yosemite for DSS Player Plus v7.5.1 came around 9 months after the Apple Mac operating system update. Usually the updates have not caused any issues until now.